A laptop is meant to be on someone’s lap.  Well when I was installing LiveType 2 i got up, placed the macbook gently down.  Of course when you hold the macbook, it’s gonna tilt some what.  Well when I did that, my LiveType dvd started to scratch.  I took it out and there was a ring of scratches on it. Now I have malfunctioned dvd. There are other forums out there on this, but my question is does anyone know if apple will replace the damaged software.  I think they should, and tell use consumers when there is a dvd/cd in the drive leave it on a table.. but what if i want to watch a dvd on the road? 

I also talked with a friend that works at mac, he said it’s a known issue, but they aren’t suppose to tell consumers!!!

Win - 05 February 2007 04:17 AM

A laptop is meant to be on someone’s lap.

Here’s a good one for you. The MacBook isn’t really a laptop. Ditto for the MacBook Pro. They’re both considered ”notebooks” instead of laptops.

Seriously, if I remember correctly, you’ll be hard pressed to find the term ”laptop” on Apple’s web site. Search the site for “laptop” and you’ll get links to the Apple Mac notebooks, which don’t describe anything to do with your lap (they don’t want your knickers to catch fire from all the heat of a “laptop”). There’s laptop accessories in the Apple Store, of course.

Fun, huh?

So if I’m on the road would I have to worry about scratching up my DVDs in a macbook?

yes i think you would have to be careful about that one. bummers huh?

This is a new one on me. Then again, I only have the combo drive in a G4 1.2, so I seem to be immune. My wife uses her 17” G4 1.5 for watching movies on the airplane, and even its super drive has been gentle.

This may be related to pressure on the case, however. I’d check that.

Hi everyone!

On the Apple Support page, there is a “Troubleshooting the slot-load disc drive.” Here it clearly points out that:

Be aware that the drive should only operate horizontally, and it may be noisier if you try to use it at an angle. Picking up the machine while a disc is being read may result in the disc becoming unbalanced. Any damage sustained to the drive or the media as a result of operating it at an angle is not covered by warranty.

You can find surfaces that will levelly support the MB/MBP.  I’m trying to find one that can be used on my bed and in my chair. 

C’yas!
~Tim =^.^=

Good thing my wife and I have never had anything scratched that way.

Of course, the years of her stacking DVDs 15 or 20 high while swapping them out over days and weeks (rarely in direct sunlight) have taken their toll. Not that she believes me.