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Entourage 2008 Is Best Software Ever On A Mac.
It’s alright to argue with me. I’m used to it. I’m married. My husband is a Windows user. After using Entourage 2008 I’m ready to say it’s the best thing Microsoft has ever done on a Mac. In fact, Office 2008, despite a few glitches here and there with the installer, is a polished and pleasant experience. The Home and Student version makes Office a value, even when compared to Apple’s iWork ‘08. My focus today is on the one Mac application that I live, eat, breathe, and would sleep with if it were a guy. Microsoft’s Entourage. I’ve let Microsoft take over my daily tasks, email, projects, to-do’s, notes and I’m happier for it. Most people, Mac users included, buy Microsoft’s Office for Word, Excel, and PowerPoint compatibility, productivity, and familiarity. The Mac Business Unit at Microsoft takes plenty of heat, but they produced truly Apple-quality applications in Office 2008. The hidden gem, though, is Entourage. It’s more than just email, Microsoft style. It’s also about freakin’ time Microsoft did something about the increasingly anemic performance of Office, and especially Entourage, on Intel Macs running Office 2004. The 2008 versions are sorely needed, but, won’t disappoint, especially if you love Office compatibility, don’t mind some bloatware feature creep (we’re talking about Microsoft, you know), and are willing to take a closer look at Entourage, what I consider to be Microsoft’s best work.
Entourage hasn’t been updated much since 2004, and it’s about the only way Mac users can connect to Microsoft Exchange Server, and even then with some crippled feature sets. Since 2004, Apple has offered, within OS X and within iWork, some worthy competitors to both Office in general and Entourage specifically. Go down the list. iWork offers competition for Word, Excel, and PowerPoint. OS X Leopard, and Tiger before it, offered somewhat worthy competition with Mail, Address Book, and iCal. But Apple didn’t address Exchange connectivity, and didn’t offer any features that handled tasks and projects as well as Entourage. With Entourage 2008, Microsoft has finally entered the Intel era at Apple. While all the Office apps looked like Microsoft apps, these days they look like something from, well, iWork or iLife. Entourage actually looks like an application made for Mac users on Leopard. Remember Microsoft’s ugly Entourage toolbar? It’s gone. In its place is a toolbar that looks like Apple designed it for Microsoft. Add, subtract, modify items on the toolbar. Yes, you could do that in Word and Excel, but not in Entourage. Now you can. Welcome to the 21st century, Entourage. The center of Entourage is email. There’s only so much you can do with email, so Entourage doesn’t load up a lot of new and useless features, but enhances what was good in previous versions. There’s still the Mailing List Manager, which is better than Apple’s attempts in Mail. Spotlight now handles the searches in Entourage. You can save searches now, similar to the features in Leopard. The Junk Mail filter, which I didn’t use because it didn’t work worth a toot, is improved, though I still prefer using Spam Sieve. While Entourage’s user interface is more Mac-like, that means things have been moved around. Microsoft also heard users complain about extra steps to get things done. Delete an email message in the Junk Mail folder and it’s deleted, not just moved over to the Delete folder. New in Entourage’s mail section is the anti-phishing feature which scans mail for dangerous file attachments and alerts you when links look suspicious. Entourage is more than mail, and more than Mail. Calendaring is easier than the previous version, partially from the improved interface, partly new features. The mini-month calendar can show up everywhere in Entourage, including email. That’s a very handy feature as it integrates nicely with email messages. Fewer changes show up in Entourage 2008 in the Address Book and Notes sections. My life bread is Project Center and Tasks, both of which are feature heavy, well integrated, and new and improved in how they look. The one weakness I have to admit with my experience in Entourage is connecting to corporate Exchange Server. I’m not a corporation so there’s nothing to connect to. However, my husband, the Windows user, does connect his Outlook to the company’s Exchange Server. So, for grins, we set up a user account on my Mac, and used Entourage to connect to his Exchange Server. It worked. I don’t know how he puts up with all those options in Outlook, but he says it works for him and he’s a smart guy. He married me. My favorite new feature in Entourage is My Day, which is really a little utility that lets you check into Entourage when Entourage isn’t running. For me that’s never, but Mac users who don’t live in Entourage 24-hours a day will like the convenience.
One of the issues I had with previous versions of Entourage was the database. Backing up was easy, mixing and matching between Macs was easy, but corruption was somewhat common. That’s how I learned to backup, backup, backup. So far, no issues with database synchronization, even when bouncing around between IMAP and POP accounts. Here’s the biggest gotcha I’ve seen to date. Entourage uses an improve database to hold your information-- messages, tasks, projects, notes, addresses, and so on. That’s all well and good but Leopard’s Time Machine doesn’t like Entourage’s database. Any new email message or task or note means the database has changed. Every hour Time Machine comes along and sees a new database and backs up the whole freakin’ thing. So far, the only work around is to use Time Machine to exclude the Office 2008 user database, and rely on a different backup system. Or, buy a couple of Time Capsule terabyte hard drives just for Entourage. Entourage uses Leopard’s Services and supports a good implementation of AppleScript. There’s sample workflows for Automator in the Special Media Edition (the one I bought), but I couldn’t get them to run in the Script menu in Leopard. I’ve read of a few gotchas with Entourage and Leopard’s Sync Services-- syncing with Address Book and iCal and .Mac. That’s a necessary evil to sync data to your iPhone and iPod. Entourage still creates an Entourage calendar in iCal, but you can’t bring iCal calendars back into Entourage. That sucks, but I don’t use much of iCal. Overall, if I had to rate Entourage, I’d go with 4.5 stars out of five, but I’m an optimist and have lived with previous versions of Entourage for nearly a decade. Mac users who live and work in a Windows and Microsoft Exchange environment will cheer, but the price tag for the Exchange version is hefty, hefty, hefty. The real value is still the Home and Student edition. Both my thumbs are up. To improve on the basics of Mail, iCal, Address Book, you have to use Entourage. Click Here to look at more details of Entourage and Office 2008, including discounts from the Mac360 Store. Check out the daily list of our 9 Word mini-Reviews at NoodleMac, and Kate's daily in-depth Mac software reviews at PixoBebo. Off Topic #23 - Mac OS X Leopard is now at version 10.5.2 which we’re proclaiming the best yet, though we expect version 10.5.3 soon. If you haven’t upgraded yet, don’t forget that Leopard is on sale at the Mac360 Store, and so are the latest Leopard books. If you plan to order Leopard or a Leopard tips book from Amazon, please consider using the Mac360 Store to place your order (it’s really Amazon). Click Here to look at the latest Leopard books. Off Topic #23 & #18 - Want to speed up your Mac? Try Kate MacKenzie’s approach to the $7.99 speed increase. Do you have a back up system for your Mac? Kate’s PixoBebo shows you how to use Time Machine with SuperDuper! for the ultimate Mac back up. And she doesn’t even charge Mac360 readers to visit her site. • Article by Bambi Brannan • Published on Wednesday, January 23, 2008
• Category: What's New • 24 Reader comment(s) • Email This • Digg This • Shop Now
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Talk Back to Kate, Ron & the Mac360 staff dan clayborn says:
Guess what? Outlook costs a fortune and a half. Entourage comes with Mac Office for $150. To run Outlook on a Mac you have to buy Parallels or equivalent, then buy Windows, then buy Windows Office to get Outlook. Since most businesses do NOT use Exchange, why bother? Entourage rocks!! Best Mac email software ever. — Posted on Fri May 02 at 1:25 pm by dan clayborn
Les says:
Things that Entourage 2008 doesn’t support:
1) Synchronizing tasks with Exchange server
Things Outlook 2007 does:
Conclusion: Entourage is a much crappier facsimile of Outlook and doesn’t compare.
— Posted on Fri May 02 at 1:16 pm by Les
Anbdrew says:
Mail does not support exchange, it supports Exchange MAIL. Calendars are not part of the equation, and Entourage is the only game in town if you need shared calendars, as many professionals do. — Posted on Thu Mar 06 at 11:58 am by Anbdrew
L. Balombini says:
I am trying to use entourage email manager to send group emails to customers. Seems that after I hit 100 or so it won’t let me send. Is there a limit to size of group emails that can be set up and sent? Or is there a better way? — Posted on Thu Mar 06 at 10:33 am by L. Balombini
asiafish says:
Wow Bambi, you nailed it on this one. I used Entourage 2004 (briefly) and had to go to Windows machines and later Parallels in order to get proper shared calendaring in Exchange. Entourage 2008 (finally) lets me view other users’ shared calendars. Its still not Outlook, and I wish I could have my calendar and my associate’s side-by-side in Entourage like I can in Outlook, but for now just having both available is enough to move me off of Parallels and on to Entourage. — Posted on Tue Feb 19 at 9:57 pm by asiafish
Charles H. Green says:
As someone in the midst of doing the Windows to MAC switch (which I did ten years ago, then went back to Windows), this is a Big Issue. Outlook/Entourage programs are very important to me. I really hope I can use Entourage in lieu of Outlook ; if not, I’m going to have to use Parallels to keep Outlook going, and I don’t know what that means about using Office in its native Mac format, or keeping that on parallels as well. And if I end up just running Office on Windows all day long, doesn’t that kind of ruin the point of going Mac? I am quite willing to believe Entourage is fabulous; I believe it is, and I look forward hopefully to using it. But don’t minimize three things that are critical to people like me--a non-techie person in a Windows business environment: 1. The backup scenario sounds hellish. I have about 6 years of email data, and yes, I use it. I would no more junk my correspondence than I would my powerpoint or word files--they are invaluable to refer back to. I don’t know from diddly about Exchange servers--but I do know I use partial backup services about daily. I can do so because I can archive files in Outlook, and backup only what changes incrementally. Can it really be true that Mac is going to back up approximately 60 gigs of outlook data files every hour or two? How will it do anything else? 2. Calendar--meeting dates. The business world increasingly relies on the ability to propose meeting dates to others. The date pops up on my calendar, in my time zone, with dial-in info, etc. It’s going to be a non-starter if I don’t get notification about critical conference calls or meetings, and have to explain to people, well, I’m using a MAC, it doesn’t work. Can you imagine?
3. The killer. Blackberry. Will Entourage link to my blackberry the Outlook does? I’m nervously reading about this online, awaiting my new Mac’s delivery, and am kind of gulping. I have this bad feeling. And there is absolutely no doubt about this one. If I had to choose between my MAC and my blackberry? Sorry, it’s back to Windows in a moment. Palm is so dead in the water it’s a joke.
4. One more small one. I travel a lot; all the airlines now have a button you can push that says “download itinerary info to Outlook.” It doesn’t say “download itinerary info to Entourage,” and I’m concerned I’ll miss that little nice-to-have feature. This isn’t nearly as important as 1, 2 or 3 above, but it’s a disappointment if true. I would love to try entourage. I hope to use it. It sounds great. A Mac version out Outlook? That’d be heaven. But if it means I can’t link calendars with my clients, have to switch from Blackberry to Palm, or do unnatural acts with backups? Fuggedaboutit. Somebody out there--tell me it ain’t so? — Posted on Sun Feb 03 at 7:55 am by Charles H. Green
MrSin says:
Wonderful article, Ms Bambi! I have the Home and Student edition with no requirement for exchange server connectivity, so I have not been directly affected by the recently reported issues with Office:Mac 2008, with the only exception being Entourage notification sounds not working as they should. I expect a fix for this in the near future. I’ve found Entourage (along with the rest of Office) 2008 to, be elegant, works as it should and a pleasure to work with — Posted on Sat Jan 26 at 6:32 pm by MrSin
Caroline Luder says:
I don’t know what all the fuss is about. Office is a one of a kind package for Mac users. Nothing else comes close to providing accurate compatibility with the Windows world, which, when I last looked, was still over 90% of all computer users, most of whom still use Microsoft Office. Some Mac critics may not be as ga ga as Ms. Brannan over Entourage, though I suspect they don’t use Entourage, so are not qualified to comment, though that doesn’t seem to stop them. Maybe they just hate Microsoft. Apparently Mac 360 isn’t loaded with Apple Fan Boys!!! There is NOT another application on the Mac that works like Entourage. Email, calendar, notes, projects, tasks, contacts, all seamless working together with more functionality than Mail, iCal, and AddressBook from Apple. It’s not perfect, of course, but there is nothing better. Doesn’t that make it the best? — Posted on Sat Jan 26 at 1:50 pm by Caroline Luder
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