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For Mac: The Last Word In MobileMe Is ‘Not For Me.‘
I admit to all Macaholics reading this that I used Apple’s .Mac from day one, expecting and hoping for more, complaining all the while. What about MobileMe? First, a little history from a very long time Mac user’s perspective. Apple’s .Mac was a melange of services cobbled together to take advantage of Mac user, Apple lover, PC hater loyalties. Most of us have a high threshhold for pain, so .Mac fit right in. A few million of us Mac users bought into the .Mac dream. Well, not so much a dream as a mist, a shroud, a covering, a visible part of the reality distortion field. There was that great .Mac email address (the same one that Apple, like a drug dealer, gave away for free, and then, once Mac users were hooked, started to charge for privilege).
The photo gallery option was nice, but overpriced. Ditto for iDisk, which was just a little faster than sneaker net at uploading and downloading files. Whatever other forgettable services were kludged into .Mac I’ve already forgotten. Enter MobileMe, Apple’s version of Microsoft’s Exchange, initially dubbed ‘Exchange for the rest of us.‘ It didn’t take long for Apple to realize they have plenty to learn from Microsoft when it comes to syncing email and calendars and address books. When I picked up my iPhone 3G I also picked up a subscription for the new MobileMe service at a savings of $30, or, roughly four months of free service. My subscription was about to expire and I wanted all the candy coated sync goodness promised by MobileMe. Few wars between nations that hate each other ever started off so poorly as did Apple’s MobileMe launch. It quickly became ‘MobileMess for the rest of us.‘ The glitches and problems were so prevalent, so lush and ripe with grief, so high in the public’s eye, that Apple acknowledged the issue and gave every MobileMe subscriber a free month of service. Added to the nearly four months I got by buying a subscription renewal with my iPhone, I figured I was almost half a year ahead. Except I had already used up a couple of years of problems. The MobileMe web site didn’t work for weeks. Syncing between the Mac and MobileMe up in the clouds was iffy at best. Some email got lost. Then found. Then lost again. Once in awhile my iPhone would sync with MobileMe, which, of course prohibits it from syncing with your Mac, should that be necessary when MobileMe decided not to sync with your iPhone. Or your Mac. Apple’s problems with MobileMe were so severe that the division got re-orged. A reorganization means problems, and MobileMe had become a MobileMess and Apple Head Me, Steve Jobs, doesn’t like such things. The thing that attracted me to a renewed subscription was ‘Exchange for the rest of us.‘ Most Mac users probably have no idea what Exchange is, but the thought of having email, calendar changes, address book all sync nicely between Mac and iPhone and MobileMe was enticing. Then Apple yanked the ‘Exchange for the rest of us’ and gave us that free month instead. As everyone knows by now, problems persisted so much so that Apple gave everyone and extra two months of MobileMe service. Hopefully, they’ll be two months whereby the service actually works. After struggling to use MobileMe for the past month or so, I can unequivocally state that MobileMe is not ‘Exchange for the rest of us.‘ However, it does sync email, address book and iCal decently between my Macs and my iPhone. The MobileMe web interface is slick and seems to have fewer bugs each day. It usually takes less than 30 seconds for a change to my iCal or address book to show up on my iPhone or vice versa.
In other words, the sync works pretty well, so long as you pay no attention to the fact that syncing between your Mac or PC and MobileMe up in the clouds doesn’t happen instantly. If at all. In short, MobileMe is working better than ever, which is saying less than it sounds. I have over six free months to get my fill of MobileMe, though I’m mostly full now. Did I mention that except for the iPhone sync, MobileMe actually does less than the old .Mac? What you get is Email, Contacts, Calendar, Gallery and iDisk. The Apple web site now conveniently and accurately points out that the sync occurs between Mac and PC and MobileMe in about 15 minutes. For most of the past two weeks MobileMe has worked flawlessly. Except for email, which never works flawlessly, less so for Apple and .Mac or MobileMe. But the sync between devices seems to work quite well, rather quickly, and Apple’s web interface is so slick it’s like being inside a Mac application. A slow one, but it works. Even with MobileMe’s highly published problems and deserved bashing, Apple has merely created another little gimmicky service which helps to lock in the user, making mobility to another platform or service more problematic. It works. Mostly. I am curious, though. What does a yearly subscription to MobileMe, sans all the discounts for crappy service, cost in comparison to a yearly seat to dine at Microsoft’s Exchange buffet? Is MobileMe for me? Yes, until the subscription runs out. Off Topic Note: I’ve updated the Mac360 Store with over 100 new categories—More Macs, more iPods, more Mac books, more software. Click Here and select any category for more detail, or use the handy search function. Whenever you buy from Amazon through the Mac360 Store you help support Mac360. Finally, what is it about her Mac that caught Kate MacKenzie’s hair on fire? Somehow or another she fell out of love with her Mac and rushed into the arms of Windows Vista. Read the details about her American Tragedy. • Article by Ron McElfresh • Published on Wednesday, August 27, 2008
• Category: Opinion • 4 Reader comment(s) • Email This • Digg This • Shop Now
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Talk Back to the folks at Mac360 Bonobo says:
I don’t care what OS I use anymore, because I can use them all on my Mac. To date my Mac runs fine with Leopard without any problem at all, and also runs Win XP Pro without problems both in Parallels and with Boot Camp natively. I don’t buy 5 Macs every year or two, but the ones I have bought (about 1 per year) have yet to have a problem. In addition, I have recommended MacBooks & MacMinis to friends and over half a dozen have been bought, and none of those people are unhappy or plagued with problems. I had a friend who couldn’t get good WiFi connections and it turned out to be his 2.4 Ghz wireless home phone causing the problem. iPhone has been virtually trouble free in 2 Gen 1 phones (unless you drop them in water…I know). MobileMe is generally good, and I don’t fault them for having teething problems, as most systems have a few. Right now, I have no complaints. Just me & my aquaintances having no problems or is it just selective absorption of critical comments on the forums, where most people log it to complain? I can’t tell you how many friends with Windows XP & Vista have relayed having problems, but is that not worth commenting upon versus Macs OS X Leopard? It is annecdotal evidence, I’ll grant you that. My view is that any “Brand New Model” whether hardware or software on “Version 1” is going to have glitches that give pioneers arrows in the back. I often avoid v#1 for that reason until the first update or 2 hits, and that goes for my Windows programs too, since it always seems that I have to wait until Service Pack 4 or 5 for my CAD package before each year’s release is finally production ready. Sometimes we can be too close to the clouds to see the earth. The Earth is a messy place and we have to use our skills to avoid the disasters and use the best there is to our advantage. — Posted on Mon Sep 01 at 4:55 pm by Bonobo
Bob says:
I’m in my first month of trial and so far, I’m liking it. I love the calendar/addressbook/bookmark syncing between my iPhone, mac desktop and MBP. I guess it doesn’t work for some, too bad the ones that work, don’t blog enough about it. — Posted on Thu Aug 28 at 3:12 am by Bob
Jonny Speed says:
Well, my experience with Mobile Me hasn’t been too good at all. Like you I bought it because Apple advertised it as “Exchange for the rest of us” and it was anything but. For all the trouble Microsoft has inflicted on the world, and for all the expense and complexity of Exchange, it does work quite well. I cannot say the same thing about Mobile Me so far. The first month after I got my iPhone was a disaster. For now, updating either iPhone or Mobile Me seems to work ok, but getting my Mac to sync has been more problematic. And what is it with Apple and email? .Mac email was known for going down often, but Mobile Me continues the tradition. Truly, this is a product not ready for prime time. — Posted on Wed Aug 27 at 3:00 pm by Jonny Speed
Pro Dual 3 Gig says:
This is getting scary! Kate just bought a H.P. and is raving about it with vista saying she loves it. Mobile Me is, well…. HELL should I say? So this might explain where some of my e-mails are or should I say are not (in my in box). My friend has told me he has sent me a few e-mails and I never got them. We are YouTube nerds always passing stuff like that back and forth, well I am missing some of my e-mails from him still and now I am starting to wonder how many more have vanished. I usually get about eight to ten e-mails a day (not spam) and this last month I am lucky to get one or two in a day. I know I have credit cards that should have already e-mailed me saying “ your payment has been received”, I have not seen those either. My Mobile Me account a couple of weeks ago was (on both my Mac’s) saying every half hour or so “ There is a Sync conflict on your computer” that about had me to the point of throwing both computers out the window. What is wrong Steve Jobs? Did your Apple get a worm in it? — Posted on Wed Aug 27 at 1:37 pm by Pro Dual 3 Gig
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