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Watch The iPhone Complaint List Grow Every Day.
Were there ooohs and aaahs about the computer that changed the world? Plenty. For example, check some of these phrases used to describe the iPhone: PC Magazine - “takes the breath away.” CBS Late Show’s Craig Ferguson - “This is, this is… Wow!!… this is the biggest technological development since… curly fries.” Walt Mossberg - “made my relatively new Treo 700p seem primitive.” Real Money - “the major phone makers are now in even more serious trouble.” You get the idea. Complaints? Yes.
Jack Gold in Computerworld - “Why am I not impressed?” How about the original iPod? Complaints? Plenty. How about the iPhone? Here they come, the first round of complaints. From what I can tell after scorching my eyes looking for every shred of news about Apple’s iPhone, it will be a big hit. Expensive. Yes. A hit? Yes. There are three major components that make up the eventual success of the iPhone. In no particular order-- the user interface. There’s nothing like it. The size-- iPod, phone, and internet communicator with WiFi crammed into an iPod size. The instant synchronization between iPhone and Mac or Windows PC. The headlines and TV news carried the iPhone’s birth as if it were the techno-messiah, perfect in every way, able to leap tall buildings in a single bound, eliminate hunger and sickness, and bring about world peace. I’ve read the reviews and watched the keynote on the Apple site. Twice. Yes, the iPhone is uber cool and everyone wants one. But it didn’t take much longer than 24-hours for the first complaints to roll through the door. First on the list was, “Where’s the removable battery?” That’s a legitimate issue, and I’d like to know if someone could interview Steve Jobs to find out. Other complaints were just plain silly. Others are more thoughtful. For example, besides modest battery life, where’s the iChat AV? Or, Skype? With WiFi that would be a killer app on a phone. The camera needs to swivel. Besides the battery, the single biggest complaint seems to be the choice of Cingular as the cell phone network of choice. That’s not your choice. Cingular isn’t everywhere, even in the US. Worse, there’s no word on what the two year contract with Cingular will cost. I do not think that’s an oversight. I do think we’ll get milked each month for 24 months. Why is there no way to upgrade the storage? After all, it’s just flash, right? When 16 gigabyte and 32 gigabyte chips hit the market, can we upgrade or do we buy a new phone? I have to pause and laugh about that whole memory issue. My first iMac circa 1998 had a 4 gigabyte hard drive. Now my iPod has 15 times that amount. Not so much a complaint, but a question that hasn’t been answered, is-- how are contacts, addressbooks, phone numbers, and photos handled on Windows PCs via iTunes? Other questions being asked include screen durability, ruggedness, service, and so on. Make no mistakes. We will see plenty of debate for months before and after the iPhone is launched (regardless of whatever name is used). Off Topic Note: Mac360 has discounts and special pricing on Microsoft Office for Mac ($125), Apple’s iWork ‘08 suite ($62), and Adobe Photoshop Elements ($70). Where? At the newly remodeled Mac360 Store. Shopping at our local version of Amazon helps to support Mac360. • Article by Carol Mary Miller • Published on Thursday, January 11, 2007
• Category: Daily Topics • 10 Reader comment(s) • Email This • Digg This • Shop Now
« Previously Macworld: All About What We Liked, Loved, Hated.
Nextly » Wall Street Journal's Hack Spits On Apple?
Talk Back to the folks at Mac360 Ron says:
My iphone experience has been a disaster. Rogers wouldn’t sell the 16 GB to existing customers in the store (although they denied that, a Rogers salesperson confirmed that to me). I finally ordered one through customer service and loved it initially. Then I relaized that the battery doesn’t last for one full day of use. The internet speed isn’t anywhere near as fast as they claim and after 6-weeks, my screen has just died. Now I will probably have to have it sent away for weeks. I was about to convert from a PC to a MAC laptop for the first time in my life but screw that. This company has lost it’s way. Great concepts and design, but terrible execution and reliability. The creasingly bizzare control and secrecy is also a major concern. I am not buying anymore Apple products. I will probably replace my iphone with a Blackberry or Samsung Instinct. I hope Apple realizes that the great name and reputation they have build over the last 25 years, won’t take nearly as long to destroy. — Posted on Fri Sep 05 at 10:26 am by Ron
michael says:
someone should tell Apple what color black is cause my iPhone looks purple. — Posted on Mon Aug 11 at 8:30 pm by michael
Dis-Satisfied Iphone Customer says:
Iphone 3G is the worst phone ever made.
— Posted on Fri Aug 08 at 6:53 am by Dis-Satisfied Iphone Customer
Lauren says:
I’m 17 years old and a senior in highschool. I always hated cellone, all my friends had verizon and refused to text me because it wasnt free for them since i wasnt a verizon user. They had cool touch screen phones like the voyager, and flip/slide out keyboard phones for texting like the samsung and the enV. And i was stuck with an outdated Razr and cellone! No matter what i did my parents wouldnt switch companies. Once i heard AT&T;had jointed with cellone, i was almost overly joyed, “FINALLY I HAVE SOME HOPE!” and when i found out AT&T;was the only company so far that supported the iphone, i was really jumping for joy. I just ordered an iphone today, and i honestly can’t wait to have a nice trendy phone to show off — Posted on Wed Aug 06 at 12:01 am by Lauren
jonny appleseed says:
Wha! Wha! Wha! Whiner. You’ve just witnessed the single greatest, largest roll out of a new tech product in the history of the planet. Ever. And all you can do is whine about it. Apple says they’re rolling out the iPhone to 20 more countries in a few weeks. Stand in line like the rest of us and quit your bitchin’. — Posted on Mon Jul 21 at 5:06 pm by jonny appleseed
Louie says:
AT&T;STORES DONT EVEN HAVE IPHONES IN STOCK APPLE STORE RUNS OUT DAILY WHAT TYPE OF MANAGERS DOES APPLE HAVE FOR THIS TASK. TWO WEEKS LATER AND THERE IS STILL A LINE AT THE APPLE STORE>>> — Posted on Mon Jul 21 at 4:48 pm by Louie
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