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Watch The iPhone Complaint List Grow Every Day.
Were there ooohs and aaahs about the computer that changed the world? Plenty. For example, check some of these phrases used to describe the iPhone: PC Magazine - “takes the breath away.“ CBS Late Show’s Craig Ferguson - “This is, this is… Wow!!... this is the biggest technological development since… curly fries.“ Walt Mossberg - “made my relatively new Treo 700p seem primitive.“ Real Money - “the major phone makers are now in even more serious trouble.“ You get the idea. Complaints? Yes.
Jack Gold in Computerworld - “Why am I not impressed?“ How about the original iPod? Complaints? Plenty. How about the iPhone? Here they come, the first round of complaints. From what I can tell after scorching my eyes looking for every shred of news about Apple’s iPhone, it will be a big hit. Expensive. Yes. A hit? Yes. There are three major components that make up the eventual success of the iPhone. In no particular order—the user interface. There’s nothing like it. The size—iPod, phone, and internet communicator with WiFi crammed into an iPod size. The instant synchronization between iPhone and Mac or Windows PC. The headlines and TV news carried the iPhone’s birth as if it were the techno-messiah, perfect in every way, able to leap tall buildings in a single bound, eliminate hunger and sickness, and bring about world peace. I’ve read the reviews and watched the keynote on the Apple site. Twice. Yes, the iPhone is uber cool and everyone wants one. But it didn’t take much longer than 24-hours for the first complaints to roll through the door. First on the list was, “Where’s the removable battery?“ That’s a legitimate issue, and I’d like to know if someone could interview Steve Jobs to find out. Other complaints were just plain silly. Others are more thoughtful. For example, besides modest battery life, where’s the iChat AV? Or, Skype? With WiFi that would be a killer app on a phone. The camera needs to swivel. Besides the battery, the single biggest complaint seems to be the choice of Cingular as the cell phone network of choice. That’s not your choice. Cingular isn’t everywhere, even in the US. Worse, there’s no word on what the two year contract with Cingular will cost. I do not think that’s an oversight. I do think we’ll get milked each month for 24 months. Why is there no way to upgrade the storage? After all, it’s just flash, right? When 16 gigabyte and 32 gigabyte chips hit the market, can we upgrade or do we buy a new phone? I have to pause and laugh about that whole memory issue. My first iMac circa 1998 had a 4 gigabyte hard drive. Now my iPod has 15 times that amount. Not so much a complaint, but a question that hasn’t been answered, is—how are contacts, addressbooks, phone numbers, and photos handled on Windows PCs via iTunes? Other questions being asked include screen durability, ruggedness, service, and so on. Make no mistakes. We will see plenty of debate for months before and after the iPhone is launched (regardless of whatever name is used). Off Topic Note: Are you ready for a new web site that’s all about Apple? AppleHits covers the Mac, iPhone, iPod, and everything else that’s a hit at Apple. Click here for AppleHits. I’ve updated the Mac360 Store with over 100 new categories—More Macs, more iPods, more Mac books, more software. Click Here and select any category for more detail, or use the handy search function. Whenever you buy from Amazon through the Mac360 Store you help support Mac360. Click Here to save almost $10 on the new version of Photoshop Elements, and almost $20 on the latest version of Microsoft Office 2008 for Mac, available now from the Mac360 Store (it’s really Amazon). Microsoft Word, Excel, PowerPoint, and Entourage and more—barely $50 more than Apple’s iWork ‘08. Save money and support Mac360 at the same time. • Article by Carol Mary Miller • Published on Thursday, January 11, 2007
• Category: Daily Topics • 11 Reader comment(s) • Email This • Digg This • Shop Now
« Previously Macworld: All About What We Liked, Loved, Hated.
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Talk Back to the folks at Mac360 Louie says:
AT&T;STORES DONT EVEN HAVE IPHONES IN STOCK APPLE STORE RUNS OUT DAILY WHAT TYPE OF MANAGERS DOES APPLE HAVE FOR THIS TASK. TWO WEEKS LATER AND THERE IS STILL A LINE AT THE APPLE STORE>>> — Posted on Mon Jul 21 at 4:48 pm by Louie
Ed says:
I own a first generation iPhone which has worked ok. My problem is that I want to buy a 3G and after only a week is nowhere to be found to buy it. Steve Jobs and the apple team really screwed up the launch of what could’ve been the real thing for Apple. What is wrong with Apple and I don’t even wanna start with AT&T;they both ruined it for people like me who don’t mind what the price was b4 as long as u find it in the stores. Bottom line: very, very, very, very, very DISSAPOINTED! — Posted on Sat Jul 19 at 7:17 am by Ed
MARY CHAVEZ says:
my business is taxes and out of season, i transfer all my business calls to my cell phone that way i don’t have to be stuck at my office all day or lose calls or appointments. my major complaint is the duration of the battery. this phone has made me lose a lot of business which means losing money because i don’t even notice when the phone’s dead. when i noticed the problem, i went to the MAC store where i bought the phone and they told me i had to see a GENIUS at the GENIUS BAR. the few times i had time to go, though, they would only see me if i had an appointment. i went on seven occasions without an appointment and they wouldn’t even take the time to take a quick look. i already had at&t;so the contract wasn’t a problem. the problem was what i payed for the phone: 600 dollars and on top of it all, i had to buy a CRICKET because i was missing too many calls and each day the battery would last less. i’ve had many phones with different companies but i beleive the worst i’ve ever had is the IPHONE with at&t;. — Posted on Sat Jul 12 at 12:48 am by MARY CHAVEZ
Phil says:
July 11th, 2008 at 10:42 pm Some iPhone 3G Screens Appear Jaundiced Does anyone remember the issues with the first-generation iPhone screens, where some of them, with a different LCD Panel ID number, were noticeably dimmer? Seems like⦠http://technologyexpert.blogspot.com/2008/07/some-iphone-3g-screens-appear-jaundiced.html — Posted on Fri Jul 11 at 9:57 pm by Phil
BRIAN says:
Hello: When i first bought the IPHONE I thought it was the coolest thing ever. It had what i would call the cool factor (CF). Since then i have had nothing but problems with the phone. First a hardware problem and they replaced the phone free of charge. Fair enough. Things happen and i understand that occassionally you get lemons. Since replacing the phone i have been to the genius bar 5 additional times to work on software issues and compatability problems with my computer. Right now my phone does not work at all. For it to work i will have to drive another 100 miles to the genius bar and have them wipe the phone clean and start over for the same problem to happen again next week. I own a Dell that is running on Windows Vista and if that was an issue before purchasing the phone and a 2 year contract they should have let me known. Anyways, every time i have a problem with the phone i have to drive 100 miles round trip to have the problem resolved. I even brought my computer to them to try and figure out what the problem was and they could not figure it out. So i am now stuck with a 2 year contract on a phone that works maybe 3 to 4 days a week. Oh, did i mention that i work from home and my cell phone is my office phone. So do you think Apple will let me out of the 2 year contract? ATT is washing there hands of the issue and the Genius Bar does not seem to have the ability to fix the problem. What is my next move? I have no idea except for driving another 100 miles and waiting for the problem to happen again in a few days. Sincerely, Brian — Posted on Fri Jul 04 at 9:00 pm by BRIAN
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