Is there a solution? Even Apple offers a dozen different ways to backup iPhone and iPad files when the standard iTunes backup fails, yet problems persist. I have one older iPad that just won’t backup to iTunes even when other iDevices backup just fine. What to do?
Almost A Backup
When it works, iTunes’ backup and restore options are wonderful and work as expected and mostly as hoped. Click the Backup button and everything on your iDevice gets backed up to iTunes on the Mac.
Click the Restore button, select a backup, and iTunes restores an iPhone or iPad to a previously acceptable state.
Except when it doesn’t.
There might be more to the backup and restore process that I don’t know about, but there are enough problems with both that Apple should acknowledge the problems and come up with a better solution.
One I’ve used a few times is called iCopyBot. It’s a third party utility that simply lets you copy music, videos, books, and photos to your Mac. Restore? Nope. It’s just a backup utility so don’t expect more.
However, combined with iOS’s built-in iCloud backup, which almost always works because it doesn’t try to backup absolutely positively everything from your iDevice (though it can if you don’t mind the monthly storage bill; and you’ll need a calendar to time the initial backup).
iCopyBot is a utility that runs on both Mac and Windows, but borrows heavily from the latter in layout, design, and usage. In other words, it’s shamelessly Windows-like in operation.
That also means I consider it to be a last resort utility when you just can’t find another way to backup what’s on your iPhone or iPad and need to do a restore of iOS when a certified backup does not exist. Just remember, it’s a hefty price to pay for a utility that only pulls files from your iPhone or iPad to your Mac.