There are times when I think too much of the world has gone literally insane. Everybody seems to have an axe to grind; from online forums to social media, from politicians to Amazon warehouse workers.
What? Amazon warehouse workers. What’s next? The president inciting riots with misspelled Tweets? People are in a protesting mood these days. Except at Apple stores. Why don’t Apple’s workers protest, too?
I can understand why workers protest working conditions, especially in manufacturing and distribution where the job can be repetitively monotonous at times or all the time. Amazon says they pay $15 an hour and provide workers a safe environment.
Maybe so, maybe not, but workers keep protesting conditions so maybe the conditions Amazon says they provide are not exactly what workers expect or want.
Why don’t Apple’s workers protest?
And, if they did, which workers? Apple is a complicated company. Most of the direct workforce is Apple Store employees, also probably working at the $15 an hour rate to start, but certainly paying more for Genius Bar geniuses, managers, trainers, and cute young girls working part time to get through college.
An Apple Store can get hectic, but seldom is any of what goes on there monotonous enough to compare with an Amazon factory worker. Every customer is different, every support issue is different– except maybe those damned Mac notebook butterfly keyboards.
To be brutally honest, I cannot say I have seen Amazon warehouse personnel so I don’t know if they smile all the time or not, but Apple Store associates seem about as pleasant to talk to as you’ll find in retail, and eager to help even if they don’t get a commission from sales.
Could it be that Apple’s workers don’t protest working conditions because conditions are good enough that a protest in front of customers just seems wrong?
Certainly workers do not strike as much as they used to. Maybe that method of getting management’s attention needs to come back.